Hosting with us is better because you just have to report the problem to us and we take it from there to resolve the issue. Talking to hosting companies require people or organizations to have a certain level of technical competence which most of our clients do not want to bother themselves with because they would rather focus on their work instead of why the website is not working. Apart from ensuring the website software is updated & data is backed up regularly. This lowers the risk of the website getting compromised.
You get email accounts from the Web Hosting Service bundled for free. However, we strongly discourage using this service because the same server is shared with many other customers and potentially could get blacklisted causing your emails ending up in your client’s spam folder. Instead, we recommend using G-Suite from Google. It has proven to be a very reliable email solution.